Menu

Windows Vista SP1 Causing Internet Connection Problems

On a Dell Precision 670 (@work), updated to Vista SP1, and a new Dell Inspiron 530 (@friend) with Vista SP1 installed on it when it was received, I have been having issues using the Internet.  Every time I restart my computer, my Internet connection won’t work even though the globe indicator on the network connection icon is showing as being online.  I can browse my local network but I can’t do anything online.  I found that I could temporarily get around this by disabling and re-enabling the Local Area Connection.  However, I wanted a more permanent solution:

Disabling IPv6 on Windows Vista SP1

Option 1:

  1. Click on the Start Menu.
  2. Click on Control Panel.
  3. Once the Control Panel is open, click the Classic View link on the left sidebar.
  4. Find and double-click Network and Sharing Center.
  5. Click Manage Network Connections on the left sidebar.
  6. Find your Broadband connection (usually named Local Area Connection) and right-click on it.
  7. On the context-menu, click Properties.
  8. Click the Networking tab.
  9. Remove the checkmark from Internet Protocol Version 6 (TCP/IPv6).
  10. Click Ok.
  11. Close all the windows opened in the previous steps.
  12. Restart your computer.

Option 2 (requires modifying the registry but allows you to change one setting to affect all network adapters):

  1. Microsoft Knowledge Base Article – KB929852 – How to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista

Known Issues with disabling IPv6:

  1. Any programs that require IPv6 will not work.  One example is Windows Meeting Space:

image

Hopefully Microsoft gets this issue fixed soon as I hate workarounds, especially ones that make compromises.  Though we all know that workarounds are a necessity of the digital life.

About John

John Rennemeyer is a software engineer that started his own development company MuvEnum, LLC in 2005. Born in Utah, he is a father of six, husband of one, and grandparent of none. His current programming passions include Xamarin, WPF, SharePoint, and their supporting technologies. His current non-programming passions include spending time with his family and hanging out with friends while enjoying food and fun. How's that for specific?

  • kuni

    Ah! I’ve been trying to figure out what the hell the problem was. At first I thought it was the firewall (every time I try to install sp1, vista removes only Internet Explorer from the firewall list, which is one of the stupidest things possible). But after adding it back on the list it still wouldn’t connect along with a number of other programs expect for iTunes (I have a grudge against you Apple Inc but I credit you for managing to escape vista’s system suicide). I had to do a system restore and currently my laptop does not have sp1. I will reinstall sp1 and do what you suggested. Thanks!